[Q] [Help] Restoring HTC One M7 Warranty topic

Sorry if this comes across as noobish, I mainly just need a steer in the right direction and a file link or two.

Recently I started having problems with my HTC One M7 (I won't go into details, suffice to say its definitely a hardware issue). It's covered under warranty, but the problem is that my phone has been rooted and the bootloader unlocked for quite some time now. I understand that I need an RUU file to unroot the phone, however the website that every tutorial links me to (htc1guru.com) seems to have been down for quite some time. My phone has (according to my bootloader screen) need of the RUU file 4T.28.3218.04 (I live in Australia and the phone has always shown a Telstra logo, if that's any help). If someone can provide the RUU exe I need for that I can be on my way. I managed to track down from another thread on this forum the file "T-Mobile Radio 4T.28.3218.04_10.33E.1718.01L.zip" which contains a "radio.img" file among other folders. Does anyone know if I can use this somehow to just revert to stock firmware? All the tutorials I've managed to track down thus far have required RUU executables all located at htc1guru at some stage or another.

Any help appreciated of course. And a few more questions below:
-Is "Relocked" bootloader the same (for warranty purposes) as "locked"?
-I've noticed that most of the RUU files listed have 4A rather than 4T, are the two interchangeable or will the 4A one brick my phone?

Cheers, Daniel

By: dd On 04:42

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How to claim warranty for Samsung Gear Watch? topic

I have contacted Samsung online and voice support for several times.
I am told that the serial number for Samsung Gear Watch is not in their
system so that they cannot create a case to claim warranty. My serial number
is 11 characters which is shown in the box and the back side of the watch.
However, Samsung support says it is invalid.
Also, I cannot register my Samsung Gear Smartwatch at Samsung website.
Have anyone here claim warranty for your Samsung Gear Watch before ?
Thanks.

By: dd On 21:36

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Warranty claim topic

Hello!

If I need to send my M8 in to have a hardware issue fixed (loose audio jack) do I need to fully go back to stock firmware/ROM and s-on? If so, will it be difficult to get s-off again?

Thank you!

By: dd On 16:37

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[Q] S3 Neo 19300I Warranty topic

So I am buying a s3 neo 19300I and I want cm 11 on it cuz touchwiz is kind off not my style. Is it safe to install a custom rom? What if I brick it ? What about this "KNOX"? They can probably easly trace that I installed custom firmware. But can I really brick it to where I have to take it to the store? Or I can fix that ? I live in Europe so its a normal version of the s3 neo not some duos ,lte or whatever.

By: dd On 05:57

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[Q] Warranty reset, possible? topic

Hi all,

I've had a bit of experience in rooting and flashing, back on my old Nexus 4. Haven't done it in awhile due to my 4.4 Nexus 5 stock being bloody perfect in my opinion.

But coming up to Android 5 lollipop... I'm really looking for a new ROM as I believe 5.0 stock is terrible. So my first question: Is it now possible to restore the tablet back to a state that the warranty provider will not be able to tell it's been rooted/flashed (and voided warranty)?

My Second is: How on earth do you chose between ROMs now? I'm thinking of using xTraSmooth 3.1 but OptiPop has also caught my eye!

Cheers.

By: dd On 04:28

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[Q] Unroot Process Questions - For Warranty topic

Hi all, I have a few questions on returning to stock for warranty purposes, I want to send my phone back to fix the pink camera issue!

The details of my phone are below. I am using the recovery tool TWRP so the first question am I using the right ruu when I download M7 CWM Nandroid Backup CID HTC 039 2.24.980.2 ? I can't find a TWRP one for htc_039!

Second question I was following the instructions in the link http://htc-one.wonderhowto.com/how-t...pairs-0149204/

All is fine until I get to Step 7 loading the ROM and returning to stock, the ruu above is a zip file and when I extract there is no .exe file to run so confused as to whether can just use instructions in the section "Restoring using a RUU.zip" in the link http://www.htc1guru.com/guides/return-stock-guide/ ?

Thanks for any help you can provide!


(bootloader) version: 0.5
(bootloader) version-bootloader: 1.44.0000
(bootloader) version-baseband: 4A.14.3250.13
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 1.29.980.17
(bootloader) version-misc: PVT SHIP S-ON
(bootloader) serialno: HT35WW913518
(bootloader) imei: 355859051861839
(bootloader) meid: 00000000000000
(bootloader) product: m7_ul
(bootloader) platform: HBOOT-8064
(bootloader) modelid: PN0714000
(bootloader) cidnum: HTC__039
(bootloader) battery-status: good
(bootloader) battery-voltage: 3831mV
(bootloader) partition-layout: Generic
(bootloader) security: on
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT

By: dd On 02:48

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[Q] Without Warranty Void topic

Hi everyone,

I want to know what we can do with our phone without voiding the warranty?
I want to know specificially things that we can do with warranty void (like rooting, installing zip files, installing custom recovery and so on)?

Regards,'

Saurav

By: dd On 21:59

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[Q] getting off-warranty or void warranty service? topic

First, i do NOT have a problem (yet), where i need service...

And I m sure my warranty is void with att because unlocked rooted renamed the oem folder edited , im sure any tamper flags are tripped.

That said, if i break a screen or somerhing line that, can i send it into moto for repairs with the understanding that i would pay myself out of pocket?

-Peter

By: dd On 14:48

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S5 warranty and knox 0x1 info. topic

Hi I just want to a inform you that today I just picked up my galaxy s5 from warranty for front camera problems and I was knox 0x1 and they replaced it with new imei and all.i was on xtrestolite with costume recovery but before I return it I flashed stock firmware.
so after all the procedure is done I asked to talk to the technician who saw my phone and asked him about the knox 0x1 warranty and told me that the 0x1 is like a safety for Samsung when they think that you have damaged it, they use the 0x1 to void the warranty, ex overlook or fried Wi Fi chip.
But if the damage on the phone is obvious that is not done by the user they ignore the knox 0x1 and they accept the warranty.
I didn't ask much because the fat manager was on his way and I could see the technician wasn't very comfortable seeing the manager aproaching so I said thank you and bye.

So that was a relief for me I was afraid they will refuse my warranty because of knox 0x1, and there I was playing it cool on the first 3 months about not caring about warranty :D

By: dd On 07:33

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Lose warranty forever if I unlock bootloader? topic

I have a pure edition. Im so afraid of voiding warranty then dropping and cracking the seemingly very fragile screen.

By: dd On 08:31

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Does Knox really affect warranty? topic

Just got off with samsung support and the agent told me knox being 0x1 won't affect the warranty. I'm probably going to root anyways, but if anyone has any actual experiences with samsung and a 0x1 warranty, would you care to share? :D

By: dd On 16:58

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