I have a 16GB XT1034 MotoG that will not turn on. Earlier today I switched from the netflix app to Snapchat. Instead of switching, it said that most of my apps had stopped working. After about 7 of these messages popping up, I turned off my phone and tried to turn it back on. Funny thing is, it won't turn back on :crying:.
When I plug my phone in to my computer via USB, it shows up as "Qualcomm HS-USB QDLoader 9008" in my device manager. I have tried holding the power button for 30sec, 1min, 2min, and I have tried holding the power with volume down for 30sec, 1min, 2min, 5min. I've been reading that it may take up to five minutes, but this doesn't seem to work. I'm confused as to how this could happen without trying to root my phone.
Any ideas on how I can fix this?
When I plug my phone in to my computer via USB, it shows up as "Qualcomm HS-USB QDLoader 9008" in my device manager. I have tried holding the power button for 30sec, 1min, 2min, and I have tried holding the power with volume down for 30sec, 1min, 2min, 5min. I've been reading that it may take up to five minutes, but this doesn't seem to work. I'm confused as to how this could happen without trying to root my phone.
Any ideas on how I can fix this?
Written by dd
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