Hi there, this is a fairly specific issue I'm running into. I've tried the official forums for the app in question (Hearthstone) as well as the associated subreddit. So far no luck with either of those. Being that this is a more technical forum I figured someone here might have an idea as to what could be causing my problem.
For anyone unfamiliar with Blizzard games, they have a separate app that generates random 8-digit numbers as a 2-step authentication. When logging into the app I can input e-mail/password, it then takes me to the page for the 8-digit number. However once I put the number in, it immediately sends me back to the e-mail/password page with no indication as to why. I tried purposefully entering an incorrect 8-digit number and it does generate an error message. I then tried to log in to Blizzards game service site (Battle.net) and ran into the exact same issue. Being that both places I have run into are the same company I am not sure if it is something on their end or something on my tablet that might be causing it.
Anyways any thoughts or suggestions would be greatly appreciated as I have yet to find anything that would give me a clue as to what is causing this.
For anyone unfamiliar with Blizzard games, they have a separate app that generates random 8-digit numbers as a 2-step authentication. When logging into the app I can input e-mail/password, it then takes me to the page for the 8-digit number. However once I put the number in, it immediately sends me back to the e-mail/password page with no indication as to why. I tried purposefully entering an incorrect 8-digit number and it does generate an error message. I then tried to log in to Blizzards game service site (Battle.net) and ran into the exact same issue. Being that both places I have run into are the same company I am not sure if it is something on their end or something on my tablet that might be causing it.
Anyways any thoughts or suggestions would be greatly appreciated as I have yet to find anything that would give me a clue as to what is causing this.
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