[Q] I keep having the well known audio issues topic

Hey guys,

I guess it's the same issue as everyone has.
I'm testing it with calling from Skype on my computer to my phone, and I hardly hear myself. If I speak really loud I hear some parts of it coming through.

I've been trying everything I can find on the forum and I can't get this fixed, so I decided to try to post my problem.
First of all, I never rooted my device.

I'll try to describe as good as possible what device I have and what I have tried.

In Software information I see :
- Android : 4.4.3
- HTC Sense : 6.0
- Software : 6.09.401.11
- HTC SDK API : 6.25
- Kernel: 3.4.10-g40b189c and@ABM101 #1 SMP PREEMPT
- Smallband version: 4T.29.3218.08_10.33F.1718.01L
- Build number: 6.09.401.11 CL366813 release-keys

I have :
- reset my phone to factory defaults and have not logged in with my Google account yet after doing that
- cleared all data and cache from Google Play Servie
- figured out how to go to recovery to wipe cache partition

Have I missed something? Are there any other things I can try? Should I let HTC fix it? Should I try rooting it and use a custom rom?

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