Hi All,
I got an update today for 3.31.652.32.
The problem is that now none of my data works. It will show the LTE icon on the top but will not establish any kind of data connection. I've switched to 3G, same results. When connecting to wifi, I am able to connect to networks, but I receive an error that the internet connection is unstable and I am not able to use it. Phone calls and text messages work just fine.
I've contacted Sprint, they recommend replacing the phone. I've contacted HTC and they recommend contacting Sprint.
Has anyone else had this issue? We've tried all the standard troubleshooting, (resetting, factory restore, etc).
I got an update today for 3.31.652.32.
The problem is that now none of my data works. It will show the LTE icon on the top but will not establish any kind of data connection. I've switched to 3G, same results. When connecting to wifi, I am able to connect to networks, but I receive an error that the internet connection is unstable and I am not able to use it. Phone calls and text messages work just fine.
I've contacted Sprint, they recommend replacing the phone. I've contacted HTC and they recommend contacting Sprint.
Has anyone else had this issue? We've tried all the standard troubleshooting, (resetting, factory restore, etc).
Written by dd
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