Hi Everyone,
Having a problem here with a SM-900 Note 3 sent back to the US here by a relative. A relative asked me to purchase it off Amazon with their credit card (prime shipping), so it comes from a trustworthy source. AFAIK the phone was unrooted (Knox counter 0) and apps were installed through the play store. The phone is stuck at the initial "Samsung Galaxy Note 3 SM-900" screen. The logo is not steady, instead it keeps flashing every 3 seconds. Recovery mode does not work, or at least the phone keeps flashing the logo. Download Mode, however, works and the phone stays turned on steady. Kies keeps saying connecting and Jodin3 keeps saying my phone isn't connected. I have tried all 4 ports and 3 separate usb cables. I don't have access to a Windows machine only an iMac. I'm not sure what is wrong. I'm going to try downloading odin to my mac to see if it will work. If all else fails, I plan on contacting Samsung to see if they will fix it seeing as it was purchased only 4 months ago. Any help is greatly appreciated.
Having a problem here with a SM-900 Note 3 sent back to the US here by a relative. A relative asked me to purchase it off Amazon with their credit card (prime shipping), so it comes from a trustworthy source. AFAIK the phone was unrooted (Knox counter 0) and apps were installed through the play store. The phone is stuck at the initial "Samsung Galaxy Note 3 SM-900" screen. The logo is not steady, instead it keeps flashing every 3 seconds. Recovery mode does not work, or at least the phone keeps flashing the logo. Download Mode, however, works and the phone stays turned on steady. Kies keeps saying connecting and Jodin3 keeps saying my phone isn't connected. I have tried all 4 ports and 3 separate usb cables. I don't have access to a Windows machine only an iMac. I'm not sure what is wrong. I'm going to try downloading odin to my mac to see if it will work. If all else fails, I plan on contacting Samsung to see if they will fix it seeing as it was purchased only 4 months ago. Any help is greatly appreciated.
Written by dd
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