Hi,
I have a problem with my Galaxy SIII. It is from Virgin Mobile..
I uploaded a new software update- I tried avoiding this bc the last time I did, my phones battery was horrible and GPS did not work for a better part of a week. However, the upload message would not stop after two weeks, and it would drop my calls when it was giving me the notice/and or trying, it would also knock me off internet. So I did. However, my battery started to go to crap, at 20% it would shut the phone off, later for me to come home, plug it into a charger to be at 30% not 20%. I found that odd. However, it requested again without remorse, almost 30% calls were interrpted and I thought maybe this "Update again" might fix the problems. Nope, my suspicions became true. I seen my phone with the little droid guy and it uploading. However, when I got back to the phone, it was stuck on a Samsung screen. I can power the device on and off, it will go through the motions if you will, but soon as it hits the Samsung title cannot boot past it. To note when doing the " Software Update"- I had my phone on a charger. So cannot boot past Samsung screen and it freezes there.
I can go into Safe Mode if I use the buttons manually. However, I cannot restart the phone in safe mode. A Samsung guy mentioned that there might be a way to manually type commands in safe mode- the ownly thing my phone might be still good for- using a software that would recognize the device and save info onto an SD card before flashing. He found this out by typing a google search, I tried and cannot find it. He stated the data is probably still ok without a flash. However, how did I get data out of this before a flash lol? Any ideas?
I have a problem with my Galaxy SIII. It is from Virgin Mobile..
I uploaded a new software update- I tried avoiding this bc the last time I did, my phones battery was horrible and GPS did not work for a better part of a week. However, the upload message would not stop after two weeks, and it would drop my calls when it was giving me the notice/and or trying, it would also knock me off internet. So I did. However, my battery started to go to crap, at 20% it would shut the phone off, later for me to come home, plug it into a charger to be at 30% not 20%. I found that odd. However, it requested again without remorse, almost 30% calls were interrpted and I thought maybe this "Update again" might fix the problems. Nope, my suspicions became true. I seen my phone with the little droid guy and it uploading. However, when I got back to the phone, it was stuck on a Samsung screen. I can power the device on and off, it will go through the motions if you will, but soon as it hits the Samsung title cannot boot past it. To note when doing the " Software Update"- I had my phone on a charger. So cannot boot past Samsung screen and it freezes there.
I can go into Safe Mode if I use the buttons manually. However, I cannot restart the phone in safe mode. A Samsung guy mentioned that there might be a way to manually type commands in safe mode- the ownly thing my phone might be still good for- using a software that would recognize the device and save info onto an SD card before flashing. He found this out by typing a google search, I tried and cannot find it. He stated the data is probably still ok without a flash. However, how did I get data out of this before a flash lol? Any ideas?
Written by dd
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