I had given my sister this phone in June. It's unlocked, S-OFF, and was running CM11 with some custom recovery installed (was twrp, afair)
She had complained a few times about the phone directly booting to the bootloader/fastboot screen. A reboot from there usually worked after a couple of attempts.
Last week she dropped the phone and cracked the screen at the bottom. The display still works and the glass is still intact with some crack lines.
Yesterday, her battery drained completely and when she booted the phone after connecting the charger, it showed the bootloader/fastboot screen and wouldn't go beyond it.
fastboot devices detects the device.
flashing twrp 2.8.3 through fastboot fails with the following
target reported max download size of 800227328 bytes
sending 'recovery' (10575 KB)...
OKAY [ 1.800s]
writing 'recovery'...
FAILED (remote: image update error)
finished. total time: 1.948s
fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 2.22.0000
(bootloader) version-baseband: N/A
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 1.32.401.1
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) serialno: HT3B8WA02143
(bootloader) imei: 356482050812395
(bootloader) meid:
(bootloader) product: m4_ul
(bootloader) platform: HBOOT-8930
(bootloader) modelid: PO58*****
(bootloader) cidnum: 11111111
(bootloader) battery-status: good
(bootloader) battery-voltage: 3834mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-f6d46eca
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.141s
fastboot oem rebootRUU
(bootloader) [ERR] Cmd18 polling status timed out, MCI_STATUS: 0x4C2000
(bootloader) [ERR] sdcc_command: sdcc_poll_status error, rc: 2
(bootloader) [SD_HW_ERR] read data fail in CMD18
(bootloader) CMD18: cmd failed
(bootloader) [SD_HW_ERR] SD: Read data fail..
(bootloader) [ERR] partition_read_emmc(876): error 2
(bootloader) Start Verify: 0
(bootloader) [ERR] Cmd25 polling status timed out, MCI_STATUS: 0x4C0000
(bootloader) [ERR] sdcc_command: sdcc_poll_status error, rc: 2
OKAY [ 0.059s]
finished. total time: 0.061s
phone reboots to bootloader/fastboot again.
Reading through many threads on various forums suggests the eMMC might be dead. Is there any way to recover this phone?
She had complained a few times about the phone directly booting to the bootloader/fastboot screen. A reboot from there usually worked after a couple of attempts.
Last week she dropped the phone and cracked the screen at the bottom. The display still works and the glass is still intact with some crack lines.
Yesterday, her battery drained completely and when she booted the phone after connecting the charger, it showed the bootloader/fastboot screen and wouldn't go beyond it.
fastboot devices detects the device.
flashing twrp 2.8.3 through fastboot fails with the following
target reported max download size of 800227328 bytes
sending 'recovery' (10575 KB)...
OKAY [ 1.800s]
writing 'recovery'...
FAILED (remote: image update error)
finished. total time: 1.948s
fastboot getvar all
(bootloader) version: 0.5
(bootloader) version-bootloader: 2.22.0000
(bootloader) version-baseband: N/A
(bootloader) version-cpld: None
(bootloader) version-microp: None
(bootloader) version-main: 1.32.401.1
(bootloader) version-misc: PVT SHIP S-OFF
(bootloader) serialno: HT3B8WA02143
(bootloader) imei: 356482050812395
(bootloader) meid:
(bootloader) product: m4_ul
(bootloader) platform: HBOOT-8930
(bootloader) modelid: PO58*****
(bootloader) cidnum: 11111111
(bootloader) battery-status: good
(bootloader) battery-voltage: 3834mV
(bootloader) partition-layout: Generic
(bootloader) security: off
(bootloader) build-mode: SHIP
(bootloader) boot-mode: FASTBOOT
(bootloader) commitno-bootloader: dirty-f6d46eca
(bootloader) hbootpreupdate: 11
(bootloader) gencheckpt: 0
all: Done!
finished. total time: 0.141s
fastboot oem rebootRUU
(bootloader) [ERR] Cmd18 polling status timed out, MCI_STATUS: 0x4C2000
(bootloader) [ERR] sdcc_command: sdcc_poll_status error, rc: 2
(bootloader) [SD_HW_ERR] read data fail in CMD18
(bootloader) CMD18: cmd failed
(bootloader) [SD_HW_ERR] SD: Read data fail..
(bootloader) [ERR] partition_read_emmc(876): error 2
(bootloader) Start Verify: 0
(bootloader) [ERR] Cmd25 polling status timed out, MCI_STATUS: 0x4C0000
(bootloader) [ERR] sdcc_command: sdcc_poll_status error, rc: 2
OKAY [ 0.059s]
finished. total time: 0.061s
phone reboots to bootloader/fastboot again.
Reading through many threads on various forums suggests the eMMC might be dead. Is there any way to recover this phone?

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