Just thought I'd let you guys know what happened in my case, as it may be helpful for others?
My initial LG G3 - purchased in early October from a local AT&T store in NYC - had all of the Aux issues possible, pretty much.
Often times the cord wouldn't be recognized. When it was, it would sometimes stop, especially during breaks / pauses between songs, and start playing out the internal speaker again. Very often it would trigger pause, skip track, volume change, and the LG voice command app when jostled - or even held still tbh. Loud clicks between songs. Etc.
When I updated to the latest firmware, it didn't help much; the symptoms seemed to be slightly less frequent, but were still there.
I eventually called up AT&T and they immediately agreed to ship out a warranty replacement.
I expressed my concern that a lot of LG G3 phones were exhibiting this, and they said that the one they'd ship out to me - like all of their replacement phones - has undergone rigorous testing to prevent repeated returns.
When the new phone came in, there were similar issues, although much less plentiful. Then I realized it was on the old firmware; I let it update, and since then it's been 100% perfect ^_^
As I believe that the serial number probably has to do with the batch it came from, I'll note partial serials of each:
So I guess try to make sure that your S/N is from a 408 batch, and not a 407 batch?
If other people with AT&T LG G3's with and without aux port issues could comment in this thread with the first handful of characters from their S/N, it may be helpful in narrowing down which batches are able to have their issues resolved and which are perma-****ed
- Andi
My initial LG G3 - purchased in early October from a local AT&T store in NYC - had all of the Aux issues possible, pretty much.
Often times the cord wouldn't be recognized. When it was, it would sometimes stop, especially during breaks / pauses between songs, and start playing out the internal speaker again. Very often it would trigger pause, skip track, volume change, and the LG voice command app when jostled - or even held still tbh. Loud clicks between songs. Etc.
When I updated to the latest firmware, it didn't help much; the symptoms seemed to be slightly less frequent, but were still there.
I eventually called up AT&T and they immediately agreed to ship out a warranty replacement.
I expressed my concern that a lot of LG G3 phones were exhibiting this, and they said that the one they'd ship out to me - like all of their replacement phones - has undergone rigorous testing to prevent repeated returns.
When the new phone came in, there were similar issues, although much less plentiful. Then I realized it was on the old firmware; I let it update, and since then it's been 100% perfect ^_^
As I believe that the serial number probably has to do with the batch it came from, I'll note partial serials of each:
Code:
407KPAE****** - Issues unresolved by firmware update
408KPRW****** - Issues resolved by firmware update
If other people with AT&T LG G3's with and without aux port issues could comment in this thread with the first handful of characters from their S/N, it may be helpful in narrowing down which batches are able to have their issues resolved and which are perma-****ed
- Andi
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